Replay Converter FAQ

This page has answers to common questions regarding Replay Converter.

Some FLV videos convert upside-down.
I can't play or convert a video downloaded from Keepvid, Videodownload.net or other sites
My file does not convert, or the video and audio are out of sync.
My computer is sluggish while converting. How can I speed it up?
I can't convert Real files. The conversion process takes forever and/or is filling up my hard disk.
I get a message "Cannot Instantiate Convert Library".
I get an ffmpeg.exe related error when converting in Windows Vista
I can't convert WMA (Windows Media Audio) files or DRM protected videos.

Some FLV videos convert upside-down:

First make sure that you have the most recent version of Replay Converter installed. The latest version is always available here. If an FLV video converts upside-down try the conversion again with the flip video option enabled. Here's how:

  1. In Replay Converter, click on the Options button.
  2. Enable the Edit Target Format Before Starting Conversion Job option.
  3. Click OK
  4. Run the conversion again. Now, when you perform a conversion, you'll be able to change the conversion parameters. Select the flip video option for this conversion.

Please Note: Any changes you make to the conversion parameters are only in effect for the upcoming task. The defaults are restored for subsequent conversion jobs.

I can't play or convert a video downloaded from Keepvid, Videodownload.net or other sites

If you've obtained a video file from a download site like Keepvid or videodownload.net, try renaming the file with a .flv extension (name it like "myvideo.flv") before converting it. Often times downloaded files don't have the proper .flv extension needed or playback and conversion.

My file does not convert, or the video and audio are out of sync.

Here are some general troubleshooting steps to improve your conversions:

  1. Replay Converter is updated frequently. First, make sure that you have the most recent version of Replay Converter installed. Click here to download the latest.
  2. Make sure that the original file is in a format that Replay Converter can work with. You'll find a chart of compatible formats in the User Guide. Replay Converter cannot convert content that has been protected by DRM (digital rights management).
  3. Conversions can fail if your computer is missing a necessary codec. We have a package of frequently used codecs available for download. Extract the contents of the zip file to the same directory as the ReplayConverter.exe. Please note that if you installed Replay Converter as part of Replay AV, you should extract the contents of the codec zip file to your Replay AV directory. Usually C:\Program Files\Replay AV 8\
  4. Try changing the Use Direct Show option for the original file format that you're having trouble with. Here's how:
    1. In Replay Converter, click on the Options button.
    2. Click the Video Conversion Options button if your original file is a video. Click the Audio Conversion Options button if your original file is an audio format.
    3. Check the box that corresponds with the ORIGINAL file format of the file you are having trouble converting, or uncheck it if already selected, then run the conversion again.
      direct show options

 

My computer is sluggish while converting. How can I speed it up?

You can adjust Replay Converter's settings to give processor priority to your other programs or to Replay Converter. Click on Options. Near the bottom of the window, you'll find Computer Resource Usage During Conversion: Select normal for faster conversions or low for better computer responsiveness while converting.

I can't convert Real files. The conversion process takes forever and/or is filling up my hard disk.

Replay Converter Version 2.41 (12/17/06 release date) fixed problems with Real files. Click here to download the most recent version.


I get a message "Cannot Instantiate Convert Library".

The remedy is to reinstall Replay Converter. This message occurs when another program overwrites a vital part of Replay Converter. Reinstalling restores Replay Converter to working condition.

I get an ffmpeg.exe related error when converting in Windows Vista.

This issue is specific to users running Replay Converter in Windows Vista. You may receive the ffmpeg.exe error when converting, but the file will usually still convert. A future update will fix this.

I can't convert WMA (Windows Media Audio) files or DRM protected videos.

Many .wma files are protected with a DRM license. This means that you cannot copy them or convert them.

There is a solution however - you can use Replay Music to record them as MP3 files. Here's how to do it:

  1. Open Replay Music.
  2. Start a new recording session.
  3. In Windows Media Player (or other player), make a playlist of the .WMA files you want to convert, and then play it.
  4. When the playlist has finished playing, Replay Music will have MP3 files waiting for you. All songs will be tagged with the artist, album, title and genre information.

Click here to try Replay Music free.

Some videos are copy protected with a DRM license and cannot be converted. Use Replay Screencast to record these videos as you play them from your desktop instead.